About this Salesforce Certified B2C Solution Architect study guide
This page is your Salesforce Certified B2C Solution Architect study guide. The certification validates skills that employers look for in Salesforce roles—whether you're an administrator, consultant, developer, or architect. It is designed for architects and solution designers who want to prove their knowledge with an industry-recognized credential.
Here you'll find section-wise exam weightage so you know exactly which topics carry the most questions, exam tips and prerequisites, a focused study plan, and sample practice questions with detailed explanations. All content on this page is original and unique—written specifically for this certification to help with both your preparation and search engine indexing. Use this page to align your study with the official outline and to gauge when you're ready to sit the exam. Many candidates use section weightage to prioritize high-value topics and practice questions to build exam-day confidence.
Passing this certification can support career progression, higher earning potential, and recognition in the Salesforce ecosystem. Salesforce exams are updated periodically, so we keep our materials aligned with current objectives.
Last reviewed: January 2025. Salesforce exam outlines may change; always check the official exam guide on Trailhead before booking.
Release compatible: Winter '26 — Study materials and objectives are aligned with the Winter '26 release (compared to Summer '25).
What's new in Winter '26:
- Agentforce and AI: New Agentforce for Service (IT Service), Agentic Commerce, and Agentforce Grid for low-code AI workflows—expect more AI-related objectives on Admin and Consultant exams.
- Data Cloud: Clean Rooms for privacy-safe data collaboration and zero-copy analytics; Data Cloud objectives may include new collaboration and governance topics.
- Automation & Platform: Enhanced automation capabilities and platform updates; Flow, Process Builder, and integration topics remain core—check the official outline for weightage changes.
- Tableau & Analytics: Tableau Next Concierge in Slack and conversational analytics; Tableau certs may reference new Slack and natural-language features.
- Security & Access: Continued focus on identity, access management, and secure data handling; relevant for Administrator and Architect tracks.
Salesforce Certified B2C Solution Architect Study Guide
Certified B2C Solution Architects have knowledge, skills, and experience architecting and driving multi-cloud solutions that deliver business value for the customer.
Exam Weightage by Section
Exam Topics
Exam Tips
- 1B2C Solution Design and Commerce/Experience are 60%—know how to design end-to-end B2C solutions.
- 2Understand integration patterns: CRM, marketing, payment, fulfillment.
- 3Know governance: how to manage multiple sites, brands, and regions.
- 4Be ready for "how would you design X solution?" questions.
Prerequisites
- •B2C Commerce Architect
- •Experience Cloud knowledge
Focus Areas
- •B2C Solution Design
- •Commerce and Experience
- •Integration
- •Governance
Study Strategy
Design end-to-end B2C solutions combining Commerce and Experience Cloud. Understand multi-site governance and integration patterns.
Sample Practice Questions
Test your knowledge with these sample questions.
What does a B2C Solution Architect do?
What does B2C stand for?
Which Salesforce products are often part of B2C solutions?
What does 'drive multi-cloud solutions' mean?
Which role typically pursues B2C Solution Architect?
Frequently Asked Questions
- What is covered on the Salesforce Certified B2C Solution Architect exam?
- This page shows the section-wise exam weightage so you know exactly which topics carry the most weight. Use the exam topics and practice questions above to align your study with the official outline.
- What is B2C Solution Architect?
- B2C Solution Architect designs end-to-end B2C solutions combining B2C Commerce with Experience Cloud, integrating commerce, marketing, and customer engagement.
- What certifications do I need before B2C Solution Architect?
- You typically need B2C Commerce Architect and Experience Cloud Consultant. The certification focuses on designing integrated B2C customer experiences.
- How do I prepare for the Salesforce Certified B2C Solution Architect certification?
- Use the exam tips, prerequisites, and study strategy on this page. Focus first on the highest-weighted sections, then take the sample practice questions. Schedule the exam when you consistently score well on practice tests.
- Where can I find the official exam outline for Salesforce Certified B2C Solution Architect?
- Salesforce publishes exam guides and outlines on Trailhead (trailhead.salesforce.com). This page's section weightage and topics are aligned with those outlines to help you prepare.