Salesforce Certified Platform Administrator II (Plat-Admn-301 / ADM-211) Practice & Study Guide

Correct answer: C. Sharing Rules

Sharing Rules automatically share records with users or groups based on record ownership or specified criteria.

Correct answer: B. A master-detail relationship where the custom object is the master

A roll-up summary field can be added to the master object in a master-detail relationship.

Correct answer: B. Setup Audit Trail

Setup Audit Trail shows setup changes made by administrators during the past 180 days.

Correct answer: A. Matching Rules and Duplicate Rules

Matching Rules identify possible duplicates, and Duplicate Rules can alert users or block duplicate records.

Correct answer: D. Group permission sets for easier assignment

A Permission Set Group bundles several permission sets so an admin can assign them together.

Correct answer: C. OWD sets baseline record access; the role hierarchy, sharing rules, and manual sharing can expand it, but not reduce it

Organization-Wide Defaults (OWD) set the baseline record access. The role hierarchy, sharing rules, and manual sharing can open access further, but do not reduce access below that baseline. Profiles and permission sets control object and field permissions separately.

Correct answer: B. Custom Metadata Types and their records can be packaged and deployed with Change Sets; Custom Settings records cannot

Custom Metadata Types and their records can be deployed in packages and Change Sets. Custom Setting records are not packaged and must be recreated in each target org, so Custom Metadata Types suit portable configuration.

Correct answer: A. Set up Delegated Administration and give the HR manager a defined scope for managing users

Delegated Administration lets designated non-admin users perform limited tasks, such as creating or deactivating users within specified profiles and roles.

Correct answer: C. Assign accounts and opportunities to multiple sales territories by rules, for flexible coverage across teams or regions

Enterprise Territory Management lets admins define territory types and hierarchies, then assign accounts and opportunities to multiple territories for flexible sales coverage.

Correct answer: D. Joined

Joined Reports can place up to five report blocks, each based on a different report type, in one view. They are useful for side-by-side comparisons, such as opportunities and cases for the same accounts.

Correct answer: A. An Approval Process with entry criteria and multiple approval steps in sequence

Approval Processes support multiple sequential steps, each with its own approver, criteria, and actions. They are designed for workflows such as multi-level discount approval.

Correct answer: D. Remove selected permissions from a Permission Set Group without removing the permission set

A Muting Permission Set suppresses selected permissions from the permission sets in a group without removing those permission sets.

Correct answer: C. Matching Rules and Duplicate Rules on Account

Matching Rules identify possible duplicates by comparing fields such as name, email, or phone. Duplicate Rules decide whether to block, alert on, or log a possible match.

Correct answer: B. External ID field

An External ID stores an identifier from another system. Data Loader and the API can use it to upsert records, updating matches or inserting new records without the Salesforce record ID.

Correct answer: A. Permission Set

Permission Sets add access without changing a user’s profile. Each user has one profile and can have multiple permission sets.

Correct answer: A. Delegated administration

A delegated administration group can grant specific user management tasks for selected roles and subordinate roles.

• Territory rules group records and support territory assignment.
• A public group alone grants no user administration privileges.
• A sharing rule governs access to records.

Correct answer: B. Enterprise Territory Management

A territory model can assign accounts and users along sales coverage lines that differ from the reporting hierarchy.

• The reporting hierarchy may not match overlapping coverage rules.
• Field-level security cannot assign accounts to a coverage group.
• An app permission does not determine territory-level record access.

Correct answer: C. A before-save record-triggered Flow

A before-save flow can update fields on the triggering record in the original save.

• A daily flow would set the stage later.
• An after-save update adds a write for a change that can happen before save.
• A screen flow requires a user interaction.

Correct answer: D. Run the target validation before deployment

Validation checks metadata and applicable tests in the target without deploying the change set.

• Activation would change production without a validation pass.
• A sandbox refresh does not validate metadata against production.
• A production deployment applies changes rather than performing a validation-only run.

Correct answer: C. A dynamic dashboard running as the viewer

A dynamic dashboard shows each viewer the records they are allowed to see, which can include team opportunities shared through the role hierarchy.

• A subscription schedules delivery without choosing record visibility.
• Folder access determines who can open the dashboard, not which rows should appear.
• A static administrator context can show records outside a manager’s access.